Shipping & Delivery

This policy explains how orders from (“Get To Go”) are prepared, delivered or picked up.

Delivery and pickup options

• Pickup: available from Canada by appointment.
• Local delivery: available in [delivery area, e.g. Greater Toronto Area].
• Courier or freight: available for other locations within Canada.

Order processing

Orders are prepared after we confirm your quotation and any required payment or account terms. Standard items in stock are usually prepared within [1 to 3] business days. Special-order items depend on the supplier and the lead time will be given on your quotation.

Delivery charges

Delivery charges depend on the size, weight and destination of your order. They are shown on your quotation or invoice, or confirmed with you before the order is dispatched.

Delivery times

Delivery dates are estimates and may be affected by stock, weather, carrier delays or events outside our control. For project deliveries, tell us your required date when you request a quote and we will confirm what is possible.

Receiving your order

• Check the goods when they arrive and note any visible damage on the delivery receipt.
• Report damage, shortages or wrong items to us within [5] business days with photos where possible.
• Risk passes to you once the goods are delivered or collected.

Contact us

For questions about a delivery, contact us:

• Email: info@gettogo.store
• Phone: +92 333 2222545
• Address: Ontario, Canada